Swisscom Mobile
At the time when cellular service companies began offering consumer-friendly prepaid phone plans, we hired Karl Brodowsky to help with our SICAP platform. Today, that platform is not only used by Swisscom but by many other international wireless service providers. Karl faced the challenge, on the one hand, of having to keep up with the processing of call data while our customer base doubled every 8 months, and on the other hand, of accommodating the dynamic climate of wireless service in which new products and services for end customers are launched at short notice and require server infrastructure adjustments for continued support.